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.project-badge{font-size:10px}.conversation-customer{font-size:12px}.composer-topline{gap:4px}}.conversation-day{color:var(--text-muted);justify-content:center;align-items:center;gap:16px;margin:5px 0 8px;font-size:10px;display:flex}.conversation-day:before,.conversation-day:after{content:"";background:var(--border);width:50px;height:1px}.composer-character-count[data-over-limit=true]{color:var(--danger)}.inbox-refined .ticket-row{padding-left:49px;position:relative}.ticket-row .ticket-avatar{width:28px;height:28px;position:absolute;top:11px;left:11px}.ticket-row-subject{margin-top:4px}.inbox-refined .ticket-row-context{margin-top:6px}.inbox-refined .ticket-row-footer{margin-top:3px;font-size:10px}@media (max-width:767px){.composer-tool{width:38px;height:38px}}.inbox-refined .inbox-queue-tabs button{min-width:0}.inbox-refined .inbox-queue-tabs button>span:first-child{text-overflow:ellipsis;overflow:hidden}.inbox-refined .message p{font-size:14px}.inbox-refined .send-button{overflow-wrap:anywhere;max-width:55%}.inbox-refined .send-button>svg{flex-shrink:0}.inbox-refined .send-button:hover:not(:disabled){background:var(--accent);filter:brightness(1.08)}.workspace-topbar{justify-content:space-between;gap:12px}.operator-controls{align-items:center;gap:8px;display:flex;position:relative}.operator-icon{border:1px solid var(--color-border);background:var(--color-surface-elevated);width:38px;height:38px;color:var(--color-text-secondary);cursor:pointer;border-radius:12px;place-items:center;display:grid;position:relative}.operator-icon:hover{background:var(--color-surface-hover);color:var(--color-text-primary)}.operator-availability{border:1px solid var(--color-border);background:var(--color-surface-elevated);border-radius:12px;align-items:center;gap:8px;height:38px;padding:0 10px;display:flex}.operator-availability select{color:var(--color-text-primary);background:0 0;max-width:104px;font-size:12px}.operator-availability option{background:var(--color-surface)}.availability-dot{background:#7c879a;border-radius:50%;width:9px;height:9px;box-shadow:0 0 0 4px #7c879a14}.availability-dot[data-status=ONLINE]{background:#69b8ff;box-shadow:0 0 0 4px #69b8ff18}.availability-dot[data-status=BUSY]{background:#f5a45b}.availability-dot[data-status=BREAK]{background:#bd9aff}.operator-count{color:#fff;background:#ed4766;border-radius:10px;padding:1px 5px;font-size:10px;font-weight:700;position:absolute;top:-5px;right:-5px}.operator-alerts{z-index:90;border:1px solid var(--color-border-strong);background:var(--color-surface);border-radius:16px;width:360px;max-width:calc(100vw - 24px);position:absolute;top:48px;right:0;overflow:hidden;box-shadow:0 20px 60px #0008}.operator-alerts header{border-bottom:1px solid var(--color-border);justify-content:space-between;gap:8px;padding:16px;display:flex}.operator-alerts strong{font-size:13px;display:block}.operator-alerts small,.operator-alerts time{color:var(--color-text-muted);margin-top:4px;font-size:11px;display:block}.operator-alerts ul{max-height:min(420px,60dvh);overflow:auto}.operator-alerts li button{text-align:left;border-bottom:1px solid var(--color-border);cursor:pointer;gap:10px;width:100%;padding:14px 16px;display:flex}.operator-alerts li button:hover{background:var(--color-surface-hover)}.alert-unread-dot{background:#69b8ff;border-radius:50%;flex-shrink:0;width:7px;height:7px;margin-top:5px}.operator-alerts p{color:var(--color-text-secondary);padding:24px 16px;font-size:13px}.operator-alerts footer{color:var(--color-text-muted);border-top:1px solid var(--color-border);padding:12px 16px;font-size:10px}.operator-error{z-index:91;background:var(--color-surface-elevated);width:280px;color:var(--color-warning);border-radius:8px;padding:8px;font-size:11px;position:absolute;top:44px;right:0}@media (max-width:600px){.workspace-topbar>p{display:none}.workspace-topbar{justify-content:flex-end;padding:8px 12px}}.translation-panel{z-index:60;border:1px solid var(--color-border-strong);background:var(--color-surface);border-radius:16px;width:460px;max-width:100%;max-height:65dvh;padding:16px;font-size:13px;position:absolute;bottom:calc(100% + 8px);right:0;overflow:auto;box-shadow:0 16px 48px #0008}.translation-panel header,.translation-panel header strong{justify-content:space-between;align-items:center;gap:8px;display:flex}.translation-languages{align-items:center;gap:12px;margin:12px 0;display:flex}.translation-languages label{color:var(--color-text-muted);flex:1;font-size:11px}.translation-languages select{border:1px solid var(--color-border);width:100%;color:var(--color-text-primary);background:var(--color-surface-elevated);border-radius:8px;margin-top:4px;padding:8px;display:block}.translation-hint,.translation-result small{color:var(--color-text-muted);margin:8px 0;font-size:11px;display:block}.translation-result{border-top:1px solid var(--color-border);margin-top:14px;padding-top:12px}.translation-text{white-space:pre-wrap;overflow-wrap:anywhere;margin:10px 0;line-height:1.6}.customer-flags{flex-wrap:wrap;align-items:center;gap:4px;min-width:0;display:flex}.customer-flag{color:#c7b5f4;background:#a78bfa12;border:1px solid #a78bfa40;border-radius:6px;align-items:center;gap:4px;max-width:180px;padding:3px 6px;font-size:10px;line-height:1.3;display:inline-flex}.customer-flag>span{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.customer-flag svg{flex-shrink:0}.ticket-row .customer-flags{margin:6px 0}.customer-flags-detail{border-block:1px solid var(--color-border);margin:14px 0;padding:12px 0}.customer-flags-detail .customer-flags{margin-top:8px}.customer-flags-detail p,.customer-flags-detail small{color:var(--color-text-muted);margin-top:6px;font-size:11px;display:block}.global-nav-item{position:relative}.nav-pending-count{color:#18220a;text-align:center;font-variant-numeric:tabular-nums;background:#d5e87b;border-radius:7px;min-width:23px;margin-left:auto;padding:2px 6px;font-size:11px;font-weight:700;line-height:18px}.nav-pending-count[data-empty=true]{color:#a0b0c3;background:#243142}@media (min-width:768px){.app-shell[data-collapsed=true] .nav-pending-count{min-width:18px;padding:0 3px;font-size:9px;line-height:15px;position:absolute;top:0;right:0}}@property --tw-space-y-reverse{syntax:"*";inherits:false;initial-value:0}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-font-weight{syntax:"*";inherits:false}@property --tw-tracking{syntax:"*";inherits:false}@property --tw-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-shadow-color{syntax:"*";inherits:false}@property --tw-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-inset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-shadow-color{syntax:"*";inherits:false}@property --tw-inset-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-ring-color{syntax:"*";inherits:false}@property --tw-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-ring-color{syntax:"*";inherits:false}@property --tw-inset-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-ring-inset{syntax:"*";inherits:false}@property --tw-ring-offset-width{syntax:"<length>";inherits:false;initial-value:0}@property --tw-ring-offset-color{syntax:"*";inherits:false;initial-value:#fff}@property --tw-ring-offset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}